TVOICE Training Boot Camp Training Class

Course Length: 4 Days

Number of Exams: 1

Certifications:

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

Cisco TVOICE Training

Troubleshooting Cisco Unified Communications (TVOICE - Exam 642-427)

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

• Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
• Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager.
• Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown.
• Solve the common issues of an SAF-enabled network and CCD.
• Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications.
• Troubleshoot voice quality issues and issues that are related to media resources.

Course Outline

• Overview
• Learner Prerequisite Skills and Knowledge
• Course Goal and Objectives
• Course Flow
• Additional References
• Your Training Curriculum

• Class Schedule
  07/26/11 - 07/29/11
  12/13/11 - 12/16/11

• Atlanta, GA

  

  
  Enrollment Fee: $2,995.00

  Select Class Dates:
  
  Schedule 07/26/11 - 07/29/11 12/13/11 - 12/16/11
• • Lodging and Roundtrip airfare to Atlanta
  • Hands-on tasks by a certified instructor
  • All course materials are included
  • Provided Practice Exams
  • Certification exams tested onsite
  • Breakfast and lunch for each day